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We have a unique product range in which the quality of the brand is decisive for us. We go for the sale of sustainable products that last a long time with proper maintenance. We do follow the trends, but quality is our number one priority. We provide accessible and professional advice as you would expect from horse people. We like to take this a step further, so are you looking for something that cannot be found on our site? Then we are happy to find it for you. Thanks to the extensive custom options, we can often make it or purchase it especially for you.

We have a store in Ansen where you can view our collection. Keep an eye on Google for different opening hours during, for example, holidays or events. We are also open on other days and times by appointment. You can make an appointment via the contact form or by telephone. The address of our store is:

Dwingelweg 14
7964KK Ansen

• On the product page, above the order button, an indication of the delivery time is shown:
• Green marking: product is in stock and will be shipped on weekdays before 1:00 PM.
• Orange marking: product must be ordered from the supplier. An indication of the delivery time is also provided.

If you order items that are partly in stock and partly out of stock, please assume the longest delivery time listed for receipt of your order.

Of course that can happen. See this page for returning products.

You can pay by iDeal, credit card, bank transfer, or PayPal. You can select your preferred payment method during the checkout process.

As a company, you can request an account with us to make VAT-exempt purchases. Please do this before completing your purchase. We cannot change this afterward for a completed order. However, we can, of course, change it for new orders.

Please visit this page for more information and to submit your request.

If you live in a country outside the EU and the goods are also destined for a destination outside the EU, you don't pay VAT with us. During checkout, VAT is automatically deducted from the total amount as soon as you enter the destination country. The invoice also states that your order includes 0% VAT. The VAT rate in the Netherlands is 21% on all items such as clothing, leather goods, and other products.

We only have the best brands in our store. Think of major equestrian brands such as Vestrum, Equiline and Samshield. View all our brands here.

First of all, we would like to apologize for the inconvenience.

If you receive a damaged product, please notify us as soon as possible, no later than 3 calendar days after delivery. You can reach us at shop@horseridersclassics.nl. Please email us an explanation and include clear photos of the problem.
We'll look into how we can offer a solution and will ask you to return the item using a return label provided by us. We'll cover the return costs in this case.

Depending on whether the product is back in stock, we will resend an undamaged item to you. If it's out of stock, a refund will be issued to the same account you used to pay.

Even in this situation, we expect the items to be returned in a neat and orderly condition, so we can help you as quickly as possible.

Defects caused by accident, negligence or misuse are not covered by the warranty.

First of all, our apologies for the inconvenience.

If you have received the wrong product
received, please inform us as soon as possible,
Certainly within 3 calendar days of receipt. You can contact us at shop@horseridersclassics.nl

We will look into how we can offer a solution and will ask you to return the item with a return label provided by us.
In this case, the return costs will be borne by us.

Depending on whether the product is back in stock, we will resend it to you. If it's out of stock, a refund will be issued to the same account you used to pay.

Even in this situation, we expect the items to be returned in good condition, so we can help everyone as quickly as possible.

Defects caused by accident, negligence or misuse are not covered by the warranty.

Because we send our packages with external postal companies, and therefore do not have full control over the delivery of your order, unfortunately, in exceptional cases something may go wrong with the delivery of your order.

If your package has been lost for any reason and therefore not delivered, we must be notified within 3 working days.

If the package has been signed for upon delivery, we will not initiate an investigation. We assume the package has been delivered in this case. Even if you choose delivery to a known location, you are still responsible for ensuring delivery in accordance with the carrier's terms and conditions.

If your package is lost during shipping, we can initiate an investigation within 14 days of dispatch. Therefore, it's important to keep an eye on your package's tracking. You can report any issues by emailing us at shop@horseridersclassics.nl .

Want more certainty about delivery? Then choose delivery to a pick-up point.